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November 07, 2006

Pettit's Ponderances

Freshmen, take note:
Most of the problems with the tablets can be avoided with proper care and maintenance. Problems that I see most often are:
Dented CD/DVD drives. This happens because of the way they are being stored in your backpacks. If you reinforce the drive with some padding and or cardboard then that will go a long way to protect it. I have been able to fix these when they are damaged but why risk it?
-Broken Power Supplies. This generally occurs at the point the thin power cable comes out of the inverter box. It is caused by improper storage of the cable by tightly winding the cable around the inverter box. The proper way to store these is to coil up the cable and use the attached Velcro to secure it. I usually leave the thin cable on mine coiled up all the time unless I need a really long cable. Otherwise, I only uncoil the thicker cable that plugs into the wall. Not all damage to the power cables is caused by this issue. Product defects are covered by warranty but the issue denoted above is considered misuse and is not covered under the warranty. Power supplies are $80 to replace
-Lost stylus. Brophy sells tethers (leashes) for the stylus ($12 each) that will secure yours to the tablet pc so that you don’t lose it. Most boys lose their stylus after they break off the pocket clip, because the pocket clip is also the mechanism that locks the stylus into its stow position on the tablet. Lost or broken styluses cost $30 to replace.
-Case damage. Case damage is usually caused by dropping your backpack rather than setting it down gently. There have also been instances where students have dropped their tablet into its compartment in the backpack while the backpack is sitting on the floor, cracking the case in the process. This damage is considered misuse and will be charged against the value of the SystemGuard Warranty to repair it. Repairs usually take 2-3 weeks to complete and are typically charged at $100 (against the SystemGuard Warranty) for each of three case parts that can potentially break.
These machines must last four years. It has only been about 12 weeks since you received them brand new. Please take care of them!!!!!
I’ll see you in room K13 when you don’t!

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